530336 - Registration Administrative Support Assistant II
Fullerton, CA Fullerton, CA Full-time Full-time $3,338 - $4,913 a month $3,338 - $4,913 a month 12 days ago 12 days ago 12 days ago Campus:
Fullerton Job ID:
530336 Job Title:
530336 - Registration Administrative Support Assistant II Appointment Type:
Probationary Time Base:
Full-Time Date Posted:
July 27, 2023 Closing Date:
August 10, 2023 Description:
Job Title Registration Administrative Support Assistant II Classification Administrative Support Assistant II AutoReqId 530336 Department Office of the Registrar Sub-Division Student Success Salary Range Classification Range $3,338 - $4,913 per month (Hiring range depending on qualifications, not anticipated to exceed $3,338 - $3,653 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:
00 AM - 5:
00 PM About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students.
As Titans, we believe that diverse perspectives deepen our understanding.
We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs.
At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities.
As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.
We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values.
We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
We are seeking an exceptional individual to join our team as the Registration Administrative Support Assistant II.
The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
The Registration Administrative Support Assistant II provides detailed information regarding the Office of the Registrar processes in accordance to establish procedures.
Provides assistance in guiding students to the online forms on the office of the registrar's website.
Performs ongoing enrollment verifications for current students.
Provides assistance and resolution for student registration problems over the phone, in person, email, and Service Now tickets.
Explains registration procedures, policies, and deadlines to new and continuing students, as well as to campus staff and faculty.
Processes registration transactions in the CMS student records system by reviewing the forms in the Adobe Experience Manage (AEM).
Provides information on university academic policies and procedures to students, staff, faculty and campus community.
Other duties as assigned.
Essential Qualifications High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent.
General working knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of office methods, procedures, practices, and equipment.
Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing.
Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures.
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data.
Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
Basic typing and keyboarding skills.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications Experience entering data using an online system, as well as updating a student information system.
Experience in a high-volume customer service environment.
Experience working in a college or university setting.
Experience working as a member of a team.
Ability to stay calm and helpful when dealing with distraught, irate, frustrated or disgruntled students and members of the public.
Ability to memorize and disseminate large amounts of information.
Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive.
Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:
00 PM (Pacific Standard Time)/midnight (Eastern Standard Time).
Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.
e.
H1-B Visas).
Hiring Preference On-Campus CSUEU Employees.
Estimated Salary: $20 to $28 per hour based on qualifications.
Fullerton Job ID:
530336 Job Title:
530336 - Registration Administrative Support Assistant II Appointment Type:
Probationary Time Base:
Full-Time Date Posted:
July 27, 2023 Closing Date:
August 10, 2023 Description:
Job Title Registration Administrative Support Assistant II Classification Administrative Support Assistant II AutoReqId 530336 Department Office of the Registrar Sub-Division Student Success Salary Range Classification Range $3,338 - $4,913 per month (Hiring range depending on qualifications, not anticipated to exceed $3,338 - $3,653 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:
00 AM - 5:
00 PM About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students.
As Titans, we believe that diverse perspectives deepen our understanding.
We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs.
At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities.
As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.
We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values.
We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
We are seeking an exceptional individual to join our team as the Registration Administrative Support Assistant II.
The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
The Registration Administrative Support Assistant II provides detailed information regarding the Office of the Registrar processes in accordance to establish procedures.
Provides assistance in guiding students to the online forms on the office of the registrar's website.
Performs ongoing enrollment verifications for current students.
Provides assistance and resolution for student registration problems over the phone, in person, email, and Service Now tickets.
Explains registration procedures, policies, and deadlines to new and continuing students, as well as to campus staff and faculty.
Processes registration transactions in the CMS student records system by reviewing the forms in the Adobe Experience Manage (AEM).
Provides information on university academic policies and procedures to students, staff, faculty and campus community.
Other duties as assigned.
Essential Qualifications High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent.
General working knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of office methods, procedures, practices, and equipment.
Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing.
Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures.
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data.
Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
Basic typing and keyboarding skills.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications Experience entering data using an online system, as well as updating a student information system.
Experience in a high-volume customer service environment.
Experience working in a college or university setting.
Experience working as a member of a team.
Ability to stay calm and helpful when dealing with distraught, irate, frustrated or disgruntled students and members of the public.
Ability to memorize and disseminate large amounts of information.
Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive.
Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:
00 PM (Pacific Standard Time)/midnight (Eastern Standard Time).
Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.
e.
H1-B Visas).
Hiring Preference On-Campus CSUEU Employees.
Estimated Salary: $20 to $28 per hour based on qualifications.
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